We are committed to creating and maintaining a safe, positive, and productive learning environment in which all persons treat each other with respect and courtesy. The following code of conduct was developed in accordance with Carleton University Student Rights and Responsibilities Policy and the Library Regulations.  It serves to provide guidance for students and staff about expectations in the library.

We will:

  • Endeavour to provide as many resources, facilities and services as possible to support your studies.
  • Provide equal and open access to Library resources and facilities.
  • Provide appropriate and flexible hours.
  • Provide a variety of study spaces (silent,quiet, and group).
  • Provide a clean, safe, and tidy environment.
  • Treat all users fairly, equally, and with respect and courtesy at all times.
  • Respond to your feedback through “Dear Library.” We value your comments and suggestions.
  • Enforce this code of conduct and take sanctions against any user who is not complying with it.

You will:

  • Have your campus card with you at all times and present it upon request.
  • Treat other users and Library staff with respect and courtesy.
  • Respect the designation of silent and quiet spaces. When using a group study room, no noise should be audible outside the room.
  • Refrain from any disruptive, offensive, or inappropriate behaviour or language.
  • Refrain from any noise or activity that disturbs the concentration of others.
  • Keep your cell phone silent at all times and answer and make calls only in designated areas.
  • Ensure that any device that emits sound is played only through headphones and cannot be heard by anyone else.
  • Co-operate with Library staff at closing time and during emergency situations and leave promptly when asked.
  • Comply with requests to search backpacks or bags when security alarms sound.
  • Be aware that academic work has priority over personal pursuits when using the Learning Commons workstations.
  • Clear your study space when you leave and place any garbage or recycling in the bins provided.
  • Refrain from rearranging, misusing, or moving furniture, equipment, or materials.
  • Take responsibility for all personal belongings and refrain from informal reservation of space by depositing personal effects for prolonged periods.
  • Refrain from blocking the entrance/exit, aisles, doorways, stairwells or otherwise interfering with the free flow of pedestrian traffic.
  • Consume snack foods and drinks carefully to minimize distraction to others and damage to library materials. Take-out foods or deliveries of food are not permitted. Spills should be reported to Library staff immediately.
     

Enforcement and Sanctions

Staff monitor behaviour within the Library and regularly patrol the building to ensure that all users respect the code of conduct. Failure to comply with this code or the Library Regulations may result in disciplinary proceedings, including loss of library privileges and/or expulsion from the Library.

Progressive enforcement:

Step 1: If you are observed to be violating this code of conduct or other Library rules, you will be asked to comply. If you co-operate respectfully, no additional action will be taken.

Step 2: If you are asked to comply for a second time and you do not co-operate politely and quietly, you will be asked to leave the building.

Step 3: If you do not co-operate or refuse to leave the building upon request, a University Safety officer will be called and you will be escorted from the Library.

  • You may receive a written warning that you are in jeopardy of losing your library privileges and may be required to meet with Library senior management.
  • A written report will be filed and repeated incidents may lead to suspension from using the Library for the remainder of the term and/or the imposition of a $50 reinstatement charge at the discretion of the University Librarian. 

Serious violations may skip steps and/or escalate up from the University Librarian to the Associate Vice-President (Student Support Services).

Appeals

Sanctions imposed may be appealed in writing to the University Librarian