Theme 1

The Library is the primary source of scholarly resources and services to support Carleton’s teaching, learning, and research activities, wherever these take place

Goal 1-1

Expand access to scholarly resources to support the academic programs of the University

Strategic Actions:

  • Partner with other libraries and consortia to expand and preserve collections
  • Continue to improve the relevance of our collections to the academic programs of the University
  • Improve online access to Library resources
  • Expand fund-raising efforts in order to support Library collection building

Key Performance Measures

2016-2017
  • Expanded fund-raising efforts established in support of library collections
  • Collections policies revisited and updated, including textbook, e-resource purchasing, and e-resource cancellation
  • Digitization strategy/plan for Carleton Library materials, including acquisition and preservation of born digital records and archives
  • A strategy for library's e-book collection
  • A plan for the BIT program, including information on hiring a librarian, designating space, and planning for co-op
  • Incorporate the Ottawa Room into ARC fully; Add to mandate and develop a collection policy
  • Participation in Canadian Research Knowledge Network (CRKN) Journal Usage Project
  • Continue to increase the Library's operational transparency by making all non-confidential budget information publicly available
  • Confirm, and if necessary, renew the relationship between the Library and its external borrower groups
  • Simplify patron account categories by merging and/or eliminating redundancies
2015-2016
  • A digitization strategy for Carleton Library materials
  • Report on shifting collections purchasing away from approvals and toward user-initiated, demand-driven acquisition
  • Report on making the collections budget more adaptive to inflationary and currency pressures
  • An evaluation report on the Summon discovery layer
  • Update-report on strategy for Library website and intranet
  • Two donated archival collections that directly support teaching, learning, and research

Goal 1-2

Collaborate in the delivery and assessment of academic programs

Strategic Actions:

  • Engage actively in University processes for quality assurance, curriculum development, degree-level expectations, and learning outcomes
  • Promote the importance of the Library to patrons, making use of current branding profile (“You’re smarter here”)
  • Develop innovative approaches for Library teaching and collection development for interdisciplinary programs
  • Increase focus on assessment and customer service in the Library

Key Performance Measures

2016-2017
  • Increase promotion and highlight ARC holdings; Develop 2 exhibits
2015-2016
  • Plan for supporting the Bachelor of Information Technology/Information Resource Management program
  • Online module created for teaching statistical literacy and data visualization
  • Policy, plan, and coordinated effort for developing videos on finding resources in specific subject areas and special collections, working with EDC, and at least 5 videos created
  • Creation of policies, guidelines, and tools for ongoing Library assessment

Theme 2

The Library will play a key role in improving the research experience for undergraduate and graduate students as well as for faculty

Goal 2-1

Increase the visibility of Carleton research locally and internationally, and contribute to the research endeavour

Strategic Actions:

  • Advise faculty on appropriate vehicles for publication, intellectual property and open access considerations, research metrics, and research data management
  • Expand support for open access journal publishing at Carleton
  • Preserve Carleton’s published research output
  • Improve discoverability and accessibility of Carleton research and collections
  • Promote research done by Library staff
  • Lead research data management (RDM) training at Carleton

Key Performance Measures

2016-2017
  • Strategy for scholarly communication and open access (including OJ journal publishing)
  • Completion and promotion of the collection of digitized theses and dissertations
  • Clean up ATOM database and review addition of photographs in the system
  • Promotion of library staff research through CURVE
  • Canada 150/ Carleton 75 exhibit to highlight CU contributions to the country
  • Support the University 75th celebrations- finish photo book, exhibits, support for university events
  • Establish thesis boot camp
  • Establish "writing for publication" boot camp
  • Training tools prepared for students about scholarly publishing, plagiarism, and citation management
2015-2016
  • Develop action plan for increasing population of CURVE by 10% per year.
  • Update-report on the digitization of eligible Carleton theses and research essays
  • Create a marketing plan to support the production of more online journals
  • List Library staff publications, presentations, and research on the Library website
  • Increase the services the Library provides for research data management for Carleton faculty members and researchers, including providing RDM training for Carleton Scholar initiative.
  • Establish thesis boot camp
  • Establish "writing for publication" boot camp
  • Training tools prepared for students about scholarly publishing, plagiarism, and citation management

Theme 3

The Library will improve the learning experience for all students through client-centred programs, effective partnerships with other learning support services, and the use of state-of-the-art technology

Goal 3-1

Integrate Library-based critical thinking and information literacy training into academic programs

Strategic Actions:

  • Report on Carleton Library’s implementation of ACRL’s Information Literacy standards for curriculum mapping and instruction program assessment
  • Establish or renew teaching partnerships between Library staff and faculty
  • Provide opportunities for critical enquiry and experiential learning
  • Introduce services tailored to aboriginal and international students
  • Expand instruction and information literacy activities to include research data management, qualitative data management, writing skills, research with primary source materials, and scholarly publishing
  • Incorporate emerging technologies to improve the accessibility of all services and collections in compliance with AODA

Key Performance Measures

2016-2017
  • Create a Teaching and Learning Librarian position who will provide leadership on learning strategies, information literacy, instruction, and e-learning
2015-2016
  • At least 2 practicums created to support learning initiatives using archival and special collections
  • Establish a working group to address framework initiatives, curriculum mapping with faculty, formal training and peer support issues

Goal 3-2

Improve learning spaces for all clients

Strategic Actions:

  • Build and develop spaces to enhance the use of Library resources and to support both individual study and collaborative work
  • Collaborate with Library partners on innovative use of learning spaces
  • Work with Advancement on a strategy for dedication of rooms

Key Performance Measures

2016-2017
  • Renovations of 252 complete
  • Jacob Siskind Centre officially launched
  • Secured funding from donors for 6 named spaces
2015-2016
  • Clearly defined Library roles and activities in relationship with the Discovery Centre and all other partners in the building
  • Function-specific learning spaces opened and operational (Jacob Siskind Music Resource Centre, Ottawa Resource Room, Data and GIS Lab)
  • First year of Library renovations completed

Theme 4

The Library’s structure will allow us to be proactive and nimble in meeting the needs of our users and changing along with the University community

Goal 4-1

Create a welcoming and inclusive working environment that supports Library staff in career development

Strategic Actions:

  • Increase staff access to continuous training and professional development opportunities in technology, teaching, research, leadership, and management
  • Acknowledge the contribution of our student employees

Key Performance Measures

2016-2017
  • Policy and terms developed in providing base amounts per person for conference and continuing education funding
  • Standards and methods established in setting terms for broad involvement of staff on committees
  • Increased number of professional skills opportunities for Library staff
2015-2016
  • Increased number of professional skills opportunities for Library staff
  • Develop a staff skills inventory

Goal 4-2

Create and maintain an organizational culture that encourages innovation, community engagement, and client-focused services

Strategic Actions:

  • Engage the wider community in University activities and services through use of Library space and expertise
  • Review organizational structure and implement continuous review to respond to opportunities for growth and change
  • Promote environmental sustainability

Key Performance Measures

2016-2017
  • More library staff involved in fundraising
  • Celebrate and report on plan achievements regularly
  • More information made available on KPMs that represent significant projects so that we know more about progress
  • Annual report template based on the plan
  • Participation in Research Grants - at minimum 2
  • Develop an plan to address results from 2015 CU Engagement Survey
  • Work with Advancement on a development plan for the Library, including a strategy for dedication of rooms and a newsletter for donors
  • Establish a public reading or lecture series in the Library
2015-2016
  • Complete the first phase of the Public Services Review and produce a report and recommendations
  • Community engagement strategy developed, including space rental procedure and exhibits policy
  • Work with Advancement on a development plan for the Library, including a strategy for dedication of rooms and a newsletter for donors
  • Two more rooms dedicated for donors
  • Complete the hiring for librarian positions:
  • Establish a public reading or lecture series in the Library
  • Set in place measures to monitor progress on goals from the Library's strategic plan
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