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Chat hours:
Monday - Thursday: 10am - 10pm
Friday: 10am - 5pm
Weekends: 12 - 6pm
Note: chat will not be available on Monday, October 8 (Thanksgiving Day).
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Phone: 613-520-2600 ext. 2733
We answer the phone during library hours, but you may have to leave a message.
Ask a question by email using this form
We will respond as soon as we can during business hours: 8:30am-4:30pm, Monday-Friday
Visit us in-person
Come to the Research Help Desk or Library Services Desk on the main floor of the library
Want a general intro to the library?
Try Uncle's Steven's Guide to the Library
| What kind of help do you need? | People here can help with that! |
|---|---|
| Finding information on a topic (books, articles, etc.) Finding scholarly information Accessing journal articles online or in print I have to do research and I don't know how to start |
Research Help Desk |
| Finding books on the shelf Questions about borrowing, renewing, returning library items I left something in the library I need a stapler |
Library Services Desk |
| My prof put something "on reserve" I want to borrow a video or video game |
Reserves Desk |
| Problems connecting to online resources | Connection Problems Form |
| People are too loud in the library | Quiet, Please! Form |
| Wireless problems I want to borrow a laptop Printers/copier problems |
IT Help Desk |
| Writing an essay Citing sources General help with studying |
Centre for Student Academic Support |