Text help resumes on Monday, January 20
Text us at: 613-505-4245
Your phone number will be kept confidential.
Hours for the winter term: January 6 to April 9
Monday - Thursday: 10 am - 10 pm
Friday: 10 am - 5 pm
Saturday - Sunday: 12 - 6 pm
Chat will be closed on Family Day: Monday, February 17
Chat closed? Prefer other options?
Phone: 613-520-2600 ext. 2733
We answer the phone during library hours, but you may have to leave a message.
Ask a question by email using this form
We will respond as soon as we can during business hours: 8:30 am-4:30 pm, Monday-Friday
Want a general intro to the library?
Try Uncle's Steven's Guide to the Library
|What kind of help do you need?||People here can help with that!|
|Finding information on a topic (books, articles, etc.)
Finding scholarly information
Accessing journal articles online or in print
I have to do research and I don't know how to start
|Research Help Desk|
|Finding books on the shelf
Questions about borrowing, renewing, returning library items
I left something in the library
I need a stapler
|Library Services Desk|
|My prof put something "on reserve"
I want to borrow a video or video game
|I found an error in a library item's record||Report Errors in Library records|
|Problems connecting to online resources||Connection Problems Form|
|People are too loud in the library||Quiet, Please! Form|
I want to borrow a laptop
|IT Help Desk|
|Writing an essay
General help with studying
|Centre for Student Academic Support|