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Text us at:  613-505-4245
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Chat hours January 6 to April 9:
Monday - Thursday: 10 am - 10 pm
Friday: 10 am - 5 pm
Saturday - Sunday: 12 - 6 pm

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Phone: 613-520-2600 ext. 2733
We answer the phone during library hours, but you may have to leave a message.

Ask a question by email using this form
We will respond as soon as we can during business hours: 8:30 am-4:30 pm, Monday-Friday

Visit us in-person
Come to the Research Help Desk or Library Services Desk on the main floor of the library

Want a general intro to the library?
Try Uncle Steven's Guide to the Library

What kind of help do you need? People here can help with that!
Finding information on a topic (books, articles, etc.)
Finding scholarly information
Accessing journal articles online or in print
I have to do research and I don't know how to start
Research Help Desk
Finding books on the shelf
Questions about borrowing, renewing, returning library items
I left something in the library
I need a stapler
Library Services Desk
My prof put something "on reserve"
I want to borrow a video or video game
Reserves Desk
I found an error in a library item's record Report Errors in Library records
Problems connecting to online resources Connection Problems Form
People are too loud in the library Quiet, Please! Form
Wireless problems
I want to borrow a laptop
Printers/copier problems
IT Help Desk
Writing an essay
General help with studying
Centre for Student Academic Support