Help

Chat

chat loading...

Text us at:  613-505-4245
Your phone number will be kept confidential.

Chat hours January 11 to April 9
Monday to Thursday: 9am - 10pm
Friday: 9am - 5pm
Saturday and Sunday: 12 - 6pm

Service is closed during the following statutory holidays: 

  • Monday, Feb.15 - Family Day
  • Friday, April 2 - Good Friday

Chat closed? Prefer other options?

Ask a question by email using this form
We will respond as soon as we can during business hours: 8:30 am-4:30 pm, Monday-Friday

Self-Serve Help

How-To Guides: Research tips, writing and citing, using library resources, GIS, data

Library Help Videos: Our YouTube channel

Subject Guides and Course Guides 

Statistical Literacy Tutorial: Introduction to data

Help with eBooks: Search, access online or download

How-To