Chat hours during term:
Monday - Thursday: 10am - 10pm
Friday: 10am - 5pm
Weekends: 12 - 6pm
Chat closed? Prefer other options?
Phone: 613-520-2600 ext. 2733
We answer the phone during library hours, but you may have to leave a message.
Ask a question by email using this form
We will respond as soon as we can during business hours: 8:30am-4:30pm, Monday-Friday
Visit the Research Help Desk on the main floor of the library
We're available 10am-4pm, Monday-Friday
Want a general intro to the library?
Try Uncle's Steven's Guide to the Library
|What kind of help do you need?||People here can help with that!|
|Finding information on a topic (books, articles, etc.)
Finding scholarly information
Accessing journal articles online or in print
I have to do research and I don't know how to start
|Research Help Desk|
|Finding books on the shelf
Questions about borrowing, renewing, returning library items
I left something in the library
I need a stapler
|Library Services Desk|
|My prof put something "on reserve"
I want to borrow a video or video game
|Problems connecting to online resources||Connection Problems Form|
|People are too loud in the library||Quiet, Please! Form|
I want to borrow a laptop
|IT Help Desk|
|Writing an essay
General help with studying
|Centre for Student Academic Support|