Help

Changes to Library services during the COVID-19 lockdown.

Chat

chat loading...

Text us at:  613-505-4245
Your phone number will be kept confidential.

Chat hours May 4th to August 7th
Monday to Thursday: 10am - 7pm
Friday: 10am - 5pm
Saturday and Sunday: 12 - 5pm

Service is closed during the following statuary holidays: 

  • May 18, 2020 - Victoria Day
  • July 1, 2020 - Canada Day
  • August 3, 2020 - Civic Holidays

Chat closed? Prefer other options?

Ask a question by email using this form
We will respond as soon as we can during business hours: 8:30 am-4:30 pm, Monday-Friday

Want a general intro to the library?
Try Uncle Steven's Guide to the Library

What kind of help do you need? People here can help with that!
Finding information on a topic (books, articles, etc.)
Finding scholarly information
Accessing journal articles online or in print
I have to do research and I don't know how to start
Research Help Desk
Finding books on the shelf
Questions about borrowing, renewing, returning library items
I left something in the library
I need a stapler
Library Services Desk
My prof put something "on reserve"
I want to borrow a video or video game
Reserves Desk
I found an error in a library item's record Report Errors in Library records
Problems connecting to online resources Connection Problems Form
People are too loud in the library Quiet, Please! Form
Wireless problems
I want to borrow a laptop
Printers/copier problems
IT Help Desk
Writing an essay
General help with studying
Centre for Student Academic Support

How-To