Library News: Service Interruptions

October 29, 2019

Update : Omni launch delayed

As was previously announced, we will be launching Omni, our new library search, on December 10, 2019.

This post provides more details on the changes you can expect.


What is changing

Summon and the Library Catalogue

Both Summon and the Library Catalogue will be replaced by our new library search interface, Omni.

With Omni you will be able to search all of Carleton's print and electronic resources, using facets or the advanced search features to find exactly what you are looking for. Omni also makes it easy to find peer-reviewed articles and uses enhanced tools like virtual shelf browsing and citation tracing to help you discover books and articles related to your search topic.

The interface and features available in Omni are very similar to those currently available in Summon.

Saved searches, saved records, and reading history (Library Catalogue)

Any searches, records, lists, or reading history that you have saved in the Library Catalogue will not be migrated to Omni.

We recommend that you export any data that you would like to save before December 10, 2019.

Click here for instructions on how to export this data.

 

 

Once Omni launches, links to Summon will no longer work.

These links will need to be manually updated once Omni launches to use the equivalent permalink in Omni.

Links to Summon have URLs that begin with https://carletonu.summon.serialssolutions.com...

Here is an example of what a link to a book in Summon currently looks like: Creating Carleton: the shaping of a university on Summon

Once Omni launches, link to materials in the Library Catalogue will be automatically redirected to the equivalent record in Omni.

Links to materials in Library Catalogue have URLs that begin https://catalogue.library.carleton.ca/record=...

Here is an example of what a link to the same book in the Library Catalogue currently looks like: Creating Carleton: the shaping of a university in the Library Catalogue.

Note that other links to the Library Catalogue (to saves searches, specific search scopes, etc) will not necessarily be redirected and should be updated manually once Omni launches.

eJournals

The current eJournals search and browse tool will be replaced with a similar search tool in Omni.

However, the new tool will be more comprehensive, including both ejournals and print journals.

What is not changing

Direct links to e-resources

Direct links to e-resources are not affected by this upgrade and will continue to work normally.

This means that if you are linking directly to an ebook, ejournal, article, or database and the link does not go to Summon or the Library Catalogue, that link will continue to work. No action is required.

Here is an example of the a link to the same book from above on the ProQuest Ebook Central platform looks like: Creating Carleton: the shaping of a university.

Databases

The current Databases search and browse tool is not affected by this upgrade and will continue to work normally.

Course reserves and Ares

You will still be able to use Omni to search for materials that have been placed on reserve.

Ares is not affected by this upgrade and will continue to work normally.

Interlibrary loan and Racer

Racer (interlibrary loans) is not affected by this upgrade and will continue to work normally.

Off-campus Login

The proxy service (http://proxy.library.carleton.ca) that provides off-campus access to e-resources is not affected by this upgrade and will continue to work normally.

How do I find the new search tools?

When the new search tools launch, we'll update the Library's web site so that links will go to the new search tools.

In other words, you can just use the Library web site as you normally would, and the new tools will be there for you when you need them!

How do I use the new search tools?

Most of the new search tools work more or less the same way as the tools you already use, so we don't expect they will be too hard to figure out.

However, there will also be information that we'll be adding to the Library web site to help you get the most out of the new tools.

 

If you have any questions, please contact Edward Bilodeau.

This post was updated to include the name of the new library search tool, Omni, that was announced on October 30.


October 15, 2019

The library is in the process of implementing Omni, a new library services platform that will provide you with new library search tools.

While we are making every effort to not disrupt any of the services offered by the library, there are a few areas where temporary changes to our services are necessary.

These changes will begin to take place in November.

Holds/Requests (Nov 15-Dec 15) updated!

From November 15, 2019 to December 15, 2019 you will not be able to place a hold or recall books that are on loan to other patrons.

However, any holds placed before that time will remain in effect and will be delivered in the regular time frame.

If the book you need is out on loan, we recommend requesting a copy through interlibrary loan.

Requesting items from storage (Dec 1-15)

From December 1, 2019 to December 15, 2019 you will not be able to request items from storage.

Ordering of books and other materials (Nov 1-Jan 2020)

Regular ordering of books and other materials will stop on November 1, 2019 and will resume in January 2020.

Order of materials for course reserves will continue without interruption.

If there is a book you are interested in that is not in our collection, we recommend using interlibrary loan to get a copy.

Fine payments (Dec 1-15)

From December 1, 2019 to December 15, 2019 we will not be able to accept payment of library fines.

Electronic resources in the Library Catalogue (ongoing)

As part of the preparation to migrate to the new library services platform, we are gradually removing ebooks, ejournals, and other electronic resources from the Library Catalogue and instead making them available through Summon (i.e. the search on the library's web site).

If you want your searches to reliably include all the e-resources that we have, we recommend using Summon and not the Library Catalogue.

Questions?

If you have any questions, please contact Edward Bilodeau (Head, Library Technology Services).


April 17, 2019

The elevator that goes from the tunnel level to the main entrance of the library is out of service. Those who need assistance entering the library from the tunnel should call 613-520-2733 and a staff member will bring them through an alternate entrance. It's also possible to exit the tunnel at the Tory junction and use the exterior ramp to access the library entrance.

Unfortunately, the elevator will be out of service for some time while we await replacement parts. We are sorry for this inconvenience.


February 1, 2019

Some of the library’s online services will be unavailable starting the evening of Friday, Feb. 8 and lasting into Saturday evening, as the provider performs maintenance.

What is the impact?

  • The GetIt button will not work in our databases (including “Get It” links in Google Scholar)
  • Summon will still be available to search but links in Summon that go through 360Link won’t work. Direct links to fulltext in Summon will be working, which is great but also makes it difficult to explain to users why some links will work and some will not. Most users don’t know what 360Link or a link resolver is.
  • The eJournal A-Z list won’t be available

What are the workarounds?

  • Direct links to publisher sites will work, so you can access fulltext articles in Google Scholar (or even regular Google) on campus where there are direct links (and not the “Get It @ Carleton U” link).
  • Off-campus, Google Scholar can be buggy so using the campus VPN is the best route (learn how to set up campus VPN)
  • Scholar’s Portal Journals is a good source of fulltext journals
  • Search the library catalogue for the journal titles you’re looking for. If we subscribe to them online, you can access them from there
  • Fulltext content within databases (e.g. JSTOR, Business Source Complete) will still be available
  • Use our chat help service (available 12 – 6pm on Saturday) to figure out which of these workarounds is best for you

When exactly is the downtime?

  • 24 hours starting Friday, Feb. 8 at 8pm (so Friday night and all day Saturday).

October 5, 2018

Please note that Enterprise Portal, used for booking group study rooms, will be unavailable Wednesday, October 10 from 9am - 5pm due to a software update. More information is available at https://students.carleton.ca/2018/09/enterprise-portal-update-october-10/.

The Enterprise Portal is provided by Scheduling and Examination Services.