Registered Carleton University students and Carleton staff and faculty are eligible to download ArcGIS Pro and access it from any computer that has it installed as part of Carleton's organizational account.

Click here for instructions for Faculty, Staff, and Graduate students who require access to ArcGIS Pro for remote field work

System Requirements: Prior to downloading and installing a copy of the software on your personal computer you should ensure that your computer meets the necessary minimum requirements for ArcGIS Pro 3.1.

Note: ArcGIS Pro only runs on the Windows Operating System. Mac users will need to run Windows either through Boot Camp or within a virtual environment (such as VirtualBox or VMWare Fusion).

If you are registered for any Geomatics or graduate GIS courses, wait until after your first class before contacting us as you may receive instructions.

Named User License for ArcGIS Pro

(for all undergraduate students, staff and faculty that do not require offline access)


  1. Sign and submit the ArcGIS Pro License agreement (log in with your MyCarletonOne (MC1) Username and Password).
    • Some folks have been receiving an error at this step: a blank page with the words "invalid response." Anyone getting this error should clear their browser history and/or try a different browser. If that doesn't work, please submit a ticket with Carleton ITS and then email us at to figure out a work-around.
  2. Go to GIS Services at Carleton University Library and click on the blue Carleton University button. Sign in to the Carleton University Library organization using your My Carleton One credentials. This creates your Carleton University Library ArcGIS Online account. An ArcGIS Pro license is automatically assigned to your account.
    • **If you don't see the Carleton University button and see the screen below instead, click Your ArcGIS organization's URL, type Carleton-U in the text box, then Continue.
Make sure to select "Your ArcGIS Organization's URL" and type in carleton-u
  1. Download and unzip the latest version (currently v.3.1) of ArcGIS Pro software onto your personal computer.
    1. Make sure to unzip the .zip file download. You should then have a folder that contains the installer (.exe) for ArcGIS Pro 3.1, two patches (.msp), and the Data Interoperability installer (.exe).
There should be 4 files in the unzipped folder, two .exe files and two .msp files.
  1. Double-click the ArcGISPro_31_184994.exe file to begin installation. Once it is complete, we recommend double-clicking on the .msp (patch) files as well, which will take much less time to complete.
    1. If you receive a an error message when installing that refers to Microsoft .NET Desktop Runtime (x64), use the following link to download the long term release version (6.0.x) of the systems product here and install it after the download is complete.

  1. The Data Interoperability extension for ArcGIS Pro is a separate extension and is a separate install. Authorizing the ArcGIS Data Interoperability extension for Desktop with a valid license in ArcGIS Pro adds additional out-of-the-box support for creating ETL tools using the FME Workbench application.
  2. Once it is installed, launch ArcGIS Pro to login with your MC1 credentials: firstnamelastname & password
  3. When signing in to ArcGIS Pro, ensure that you are signing in using Carleton's Organization login and your MC1 credentials. Your license should be configured to the default type Named User. It helps, for future logins, to keep the "Sign me in automatically" and the "Remember this URL" boxes checked:

Special Instructions for Faculty, Staff, and Graduate students who require ArcGIS Pro for remote field work:

If you require ArcGIS Pro for remote field work/offline use, please sign our License Agreement and download the provisioning file and instructions for the ArcGIS Pro single use advanced licensing. A single use advanced provisioning file, and license configuration, will permit offline use of ArcGIS Pro.

Please download the most stable release of ArcGIS Pro (3.1).


  • ArcGIS Pro is a Windows-based product.
  • You can only request ONE software license annually.
  • Software licenses will need to be annually renewed.
  • The single-use license can only be authorized on one computer.
  • Installing and authorizing ArcGIS Pro is a process that may take a few hours to complete.
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