Whether you are a user of the NVivo software or not, you can use the NVivo Transcription service to get automated transcription of audio and/or video files. This can free up time so you can focus more on the analysis of your data.

New Users:

There are 2 main ways you can use the Transcription service:

1. Transcribe From Within NVivo:

  • Import your media file into NVivo
  • On the top ribbon, select the Modules tab --> Transcription
  • Drag and drop the file you want transcribed into the Transcription pane
  • If you were not already logged in to your myNVivo account, it will prompt you to do so.
  • Once the file is uploaded to the Transcription server, choose the language of the file and click on "Transcribe"
  • Windows users will automatically see an option to review the transcript when done; Mac users will have to click on the Refresh button first
  • Once you have reviewed/edited the transcript (happens on the Transcription server) you can then click on the "Import" option back within the NVivo software.

Note: If you are using Transcription from within NVivo, ensure Carleton University is set as the account once you have logged in. Click here for a list of instructions.

2. Use the Transcription Portal:

  • Log in directly to the myNVivo Transcription portal
  • Drag & Drop or browse to the media files you want transcribed
  • Once uploaded to the transcription server, choose the language of the file from the drop-down list, then click on"Transcribe"
  • When the transcription is done you will be able to "open transcription", playback the file and make edits as needed.
  • You can then export the transcripts as Word documents or Text files


Note: If you are using the Transcription portal, ensure Carleton University is set as the account once you have logged in. Click here for a list of instructions.


Q: I already have the NVivo license key, do I still have to register for Transcription separately?

A: Yes, you must register via Register for NVivo Transcription

Q: I ran out of transcription time. Can I get more?

A: Yes, you can request more hours via IT Services NVivo Transcription page

Q: Is my data secure?

A: All uploaded data is encrypted and securely stored. Canadian accounts have their data stored on a server in Canada. Privacy is ensured by following strict confidentiality and HIPAA standards. See Data Security & Privacy for more details. Before Carleton University purchased this service it was vetted by the University's Research Ethics.

Q: What languages of recordings does it support?

A: It supports 28 languages

Q: What types of audio and video files does it recognize?

A: See the full list of supported media files formats. Note that your computer must also have the proper codec for that file type installed. See the Codecs section of this page for more information.

Q: How long does the transcription take?

A: Approximately 1/2 the time of the recording. For example, a 1 hour audio file should be transcribed in about 30 minutes

Q: How accurate is it?

A: NVivo claims a 90% accuracy rate, but much depends on the quality of the audio file and on the speakers themselves. You will want to review and edit the transcript as needed.

Q: How can I get more help with NVivo Transcription?

A: There are a number of options for you:

Q: Are there other ways I can get files transcribed?

A: Yes, there are many other possibilities out there. Have a look at our Qualitative Research - Transcription Help page for some options

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